FAQ’s

IF WE CAN'T FIX IT, IT'S FREE

What is PDR (Paintless Dent Repair/Removal)?

PDR is an alternative technique used to repair or remove a dent on car body, without repainting, the original factory paint is not compromised.

PDR uses many precisely crafted tools, hammers, and tapping tools to fix the dents depending on the area where the dents is located. Fixing the dents from behind the panels or glue pulling from the front of the panel.

PDR takes about one hour for a small dents and upto 3 hours or whole day for hail damage repair. Turn around time with PDR is often shorter compare to alternative option. Our aim is to keep your car off the road for as little time as possible.

How much does it cost?

Hail Damage Repairs
We would highly recommend to get in touch with us as soon as possible.

We can usually repair hail damage through your insurance company, which means that depending on your excess fee, you could potentially pay a $0 excess fee on your insurance claim.  

Small dents, multiple dents and large dents
The cost will depend on the size of the dent/s, the location and time to complete the job.

How long does it take to fix a dent?

It depends on the size and complexity of the dent/s. 

A small size dent can take up to 15 mins, whereas a more complex dent could take up to 2 to 3 hours.

Can GoPDR warranty the repairs?

GoPDR comes with lifetime warranty, all you have to do is contact us, we will do the rest up to satisfactory condition.

What if the dents can't be fixed?

We will endeavour to fix any dents to a factory finish condition. If you’re not satisfied, it will be free of charge.

Do you drill holes to fix dents?

We have a strict no drilling policy to maintain the structure and integrity of your vehicle. Factory access holes are located throughout vehicles, and our experienced team will be able to determine where these are located. 

If there is no access hole such as in the rail area, we will use a glue pull technique to repair the dent back to it’s original factory finish.

Can you do the repairs on-site?

Yes, we can come to you at a time and place that suits you. Whether we come to your home or office, all we require is a covered area. 

What locations do you service?

GoPDR is a workshop on wheels, meaning we can come to you anywhere in the Melbourne area. Contact us today and we will endeavour to come to your home or workplace.

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